JOB DESCRIPTION
The Customer Service Executive is responsible for delivering excellent customer support by handling inquiries, resolving complaints, processing orders, and ensuring customer satisfaction across all communication channels. The role requires excellent communication skills, problem-solving ability, and a strong commitment to providing outstanding service.
REQUIREMENTS
Education:
- High school diploma or equivalent required.
- Bachelor’s degree in Business Administration, Communications, or related field preferred.
Experience:
- Minimum of 1–2 years of experience in customer service or a similar role.
- Experience in CRM systems, call centers, or service-oriented industries is a plus.